Privacy Policy

 Effective Date: 01/01/2025

J. H. Irwin Multimedia, LLC ("we," "our," or "us") is committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, share, and safeguard your information, including your rights under laws like the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

By using our website, subscribing to our content, or engaging with us through any communication channel—including SMS/text messaging—you agree to the terms outlined in this policy.

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, and mailing address. 
• SMS Data: Mobile numbers and content of text message interactions (only if you opt-in). 
• Technical Information: IP address, browser type, device identifiers, operating system. 
• Usage Data: Information about your interactions with our site, such as page views, referral source, and duration of visit. 
• User-Provided Content: Messages, feedback, survey responses, and other communications.
   

We use your personal information to:

• Provide, improve, and personalize our services and content 
• Send newsletters, event invitations, or promotional materials (including via SMS, if opted in) 
• Process inquiries and respond to customer service requests 
• Analyze site usage and trends to enhance user experience 
• Comply with legal obligations and protect against fraud or abuse
   

By providing your mobile number and opting in, you consent to receive recurring text messages from us. These may include updates, news, promotional messages, or alerts about our services. Message frequency varies. Standard message and data rates may apply.

Opt-Out: You may opt out at any time by replying “STOP.” For assistance, reply “HELP” or contact us directly at contact@jhirwin.com.

We do not share your mobile number with third parties for their own marketing purposes.

If you are located in the European Economic Area (EEA), we rely on the following legal bases to process your personal data:

• Your consent 
• The necessity of processing for the performance of a contract 
• Compliance with a legal obligation 
• Our legitimate interests, provided they do not override your rights and freedoms
   

• Access, correct, or delete your personal data 
• Restrict or object to our processing 
• Data portability 
• Withdraw consent at any time 
• Lodge a complaint with a supervisory authority
   

• Know what personal data we collect and how we use it 
• Request access to or deletion of your data 
• Opt-out of the sale of your personal information (Note: We do not sell your data) 
• Not be discriminated against for exercising your privacy rights
   

To exercise any of these rights, please contact us at contact@jhirwin.com.

• Customer data is not shared with 3rd parties for promotional or marketing purposes.

• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Terms and Conditions

• By providing your phone number and agreeing to receive texts, you consent to receive text messages from J. H. Irwin Multimedia, LLC, from (855) 544-7946 regarding customer care, marketing. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. 

• You can also contact us at (855) 544-7946 or contact@jhirwin.com. Mobile opt-in information is never shared with third parties.

We retain your information only as long as necessary for the purposes described in this policy. We implement appropriate technical and organizational safeguards to protect your data against unauthorized access, loss, or misuse.

If you are located outside the United States, your data may be transferred to and processed in the U.S., where data protection laws may differ. We take steps to ensure adequate protection for international transfers in compliance with applicable laws.

Our services are not intended for children under 13. We do not knowingly collect or store personal data from anyone under this age.

We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated effective date. Continued use of our site or services indicates your acceptance of the updated terms.

If you have any questions, requests, or concerns about this Privacy Policy or your personal data, please contact:

J. H. Irwin Multimedia, LLC
Email: contact@jhirwin.com
Website: https://jhirwin.com